Return & Refund Policy

At Sudha Oil, we are committed to delivering premium-quality edible oils to our customers. Due to the nature of our food-grade products, we do not accept returns or provide refunds once the bottle has been opened, the seal has been broken, or the product has been used. Customers are requested to inspect the package carefully before opening the bottle.

Eligible for Exchange

• Broken bottle received at the time of delivery.
• Leaking or damaged bottle during transit.
• Incorrect product delivered.
• Manufacturing defect found before opening the seal.

To request an exchange, please contact our customer support within 24 hours of delivery and provide your order number along with clear photos or videos of the damaged product. Once verified, a replacement product will be dispatched at no additional cost.

Once your exchange request has been approved and verified, the replacement product will be delivered within 5 business days.

Eligible for Refund

• Refunds are only applicable if the bottle is unopened and the original seal is intact.
• The product must be returned in its original condition and packaging.
• Refund requests must be made within 24 hours of delivery.

Once the refund request is approved, the refund amount will be credited to your original payment method or bank account within 7 business days.

Non-Returnable & Non-Refundable Products

• Opened or unsealed bottles.
• Used or partially consumed products.
• Products damaged after delivery due to improper handling or storage.
• Return, exchange, or refund requests made after 24 hours of delivery.

Please Note: Once the bottle seal has been opened, the product will not be eligible for any return, refund, or exchange under any circumstances unless required by applicable law.

For any return, refund, or exchange-related assistance, please contact us at +91 8822605475 or email us at oilssudha@gmail.com. Our customer support team will assist you as quickly as possible.